Yes, this program is officially hosted by the Birdfy team. This "mystery customer" program is genuine and aims to gather real user experiences. If you have any questions, feel free to contact the Birdfy team at: mysterycustomer@birdfy.com. We're here to help! 

After you submit the relevant information, please allow 3-5 working days for the refund to be processed. Additionally, there is no need to return the product as it is provided to you free of charge for the testing activity.

Kindly test the product directly by clicking on the provided link and refrain from selecting or switching to other options. Currently, only the specified product is eligible for the testing activity.

Our activity has limited availability, so we encourage you to participate and complete the testing as soon as possible. However, if you are currently unable to participate but later find that there are still openings for the product, you may join at that time.

There are no specific restrictions on your review, we simply ask that it reflects your genuine experience. If you are willing, we would greatly appreciate it if you could include any relevant photos or videos to enhance your review.